Kalsura Box

SHIPPING & DELIVERY

• Free standard shipping to all 50 U.S. states ($0.00 minimum)
• Daily order cut-off: 2:00 PM EST, Monday – Friday
• Handling time: 1 to 3 business days
• Transit time: 7 to 11 business days (Total: 8 to 14 business days)
• Delivered Duty Paid (DDP): Zero customs fees or surprise delivery charges

For full details, review our Shipping Policy.

14-DAY RETURNS (PRIOR APPROVAL / RMA REQUIRED)

• 14 calendar days from delivery, $0.00 restocking fee
• Mandatory Prior Approval: All returns must be approved before shipping. Email hello@thrascher.com to receive your RMA number
• Easy domestic returns to our 3PL warehouse facility in North Las Vegas, NV once approved
• Damaged or incorrect item: immediate free replacement or refund with prepaid return postage covered by us
• Change of mind: 100% product price refunded to original payment method
• Refund processing: 5 to 10 business days to original payment method

Full instructions in our Refund Policy.