Privacy policy

Last updated: September 10, 2026.

Thrascher is operated by ECOMMERCE AND FULFILMENT LTD, registered in England and Wales under company number 16251503.

This policy explains how we handle personal information when you visit thrascher.com, place an order or contact us. Our storefront is hosted by Shopify.

Information We Collect

Contact and order details: your name, email, billing and delivery addresses, telephone number when provided, purchased items and order history.
Payment and transaction details: payment status, amount, method and limited card information, such as the last few digits. Payment providers process your full payment credentials; we do not receive your full card number through the standard Shopify checkout.
Device and browsing information: IP address, browser and device information, pages viewed and interactions collected through cookies and similar technologies.
Support information: messages and any photographs or other information you send us about an order.

How We Use Information

We use information to process payments, fulfill orders, provide tracking and support, manage returns, prevent fraud, maintain our website and meet record-keeping and legal obligations. We also use browsing information to understand and improve the store. Marketing emails include an unsubscribe link.

Where UK data protection law applies, our legal bases include performing our contract with you, complying with legal obligations, our legitimate interests in operating and protecting the store, and consent where required for marketing or non-essential tracking. You can withdraw consent without affecting earlier lawful processing.

Who Receives Information

We disclose information to Shopify, payment providers, fulfillment and delivery partners, and service providers helping us operate the store and support customers. We may disclose information when required by law, to protect legal rights or in connection with a business transfer.

As explained on our Your Privacy Choices page, browsing information may also be shared with advertising partners for relevant advertising. Such sharing may qualify as a sale, sharing or targeted advertising under some U.S. state laws, even without a monetary payment.

Cookies and Privacy Choices

Essential cookies support functions such as the cart and checkout. Other cookies and similar technologies may support analytics or advertising. Use the privacy controls available on the store and visit Your Privacy Choices for opt-out information, including Global Privacy Control. Browser settings can also restrict cookies, although blocking essential cookies may affect shopping functions.

International Processing

We are registered in the United Kingdom and serve U.S. customers. Shopify and our service and fulfillment partners may process personal information in other countries. Those countries may have different data protection laws. Contact us for information about transfers relevant to your order. Shopify explains its processing and transfer practices in its Privacy Policy.

Retention and Security

We keep personal information for as long as needed to fulfill orders, handle support and disputes, meet legal record-keeping obligations and serve the purposes described here. The period depends on the information and the reason it is held. We use safeguards to protect information, but no online service can guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete or receive a copy of your information; restrict or object to processing; withdraw consent; or opt out of targeted advertising and certain sharing. These rights may be subject to exceptions. We may need to verify your identity or an authorized agent's authority before acting on a request.

Contact hello@thrascher.com to make a request or appeal a decision about one. We will respond within the period required by applicable law. We will not discriminate against you for exercising applicable privacy rights. You may also raise a concern with your local regulator, including the UK Information Commissioner's Office where relevant.